Paid but missing your license key?

Start with the order confirmation and the email address you entered at checkout. If the order shows as paid and the key is still missing, support can check delivery using your order reference.

Check the order and delivery email

  1. Open your order details and check whether the payment is confirmed. If it is pending, read the payment pending guide.
  2. Check the inbox and spam folder for the email used at checkout. Search for your order reference and ColaCheats.
  3. If you already have a key and it won’t activate, use the license activation troubleshooting guide.

Ask support to check delivery

Send your order reference, product, and purchase date through private support. Keep license keys and payment details out of public posts.

Contact private support